Contact Us

We provide comprehensive support services to assist you with all gaming-related inquiries, account management, and technical issues. Our dedicated customer service team operates in full compliance with Australian gambling regulations and is committed to ensuring your gaming experience remains safe, responsible, and enjoyable.

Available Support Channels

Our multi-channel support system ensures you can reach us through your preferred communication method. For immediate assistance, our live online chat feature provides real-time support during business hours. Email correspondence to [email protected] offers detailed written assistance for complex inquiries. Phone support is available at +61 2 8005 7234 for urgent matters requiring direct consultation.

Live chat available 9:00 AM to 11:00 PM AEST daily
Email responses typically within 4-6 hours during business days
Phone support operates Monday through Friday, 8:00 AM to 8:00 PM AEST

Support Categories and Response Times

Our specialized departments handle specific inquiry types efficiently. Account verification and responsible gambling concerns receive priority processing within two hours. Technical issues and payment inquiries are addressed within four hours during standard business operations.